Frequently Asked Questions:
What are the differences between homeopathy and herbal medicinee?
REP:First of all, do not confuse homeopathy with herbal medicine.
To manufacture homeopathic medicine, it is necessary to dilute and energize a preparation based on plants, animal extracts or even chemicals. Homeopathy should be given only when the animal is sick, never give homeopathic products for prevention as this will give the animal the symptoms that the product is meant to improve.
Herbal medicine refers to medicine based on extracts and active elements of plants produced in a natural way. Herbal remedies work at the cause of the disease. We can help different systems and organs to function better, restoring balance to your pet's body..
With herbal medicine we can, during symptoms or discomfort, work on an unhealthy organ / a weakened system, prevent several diseases and also keep a good general state of being by doing a detox once in a while.
Is there a fee for the consultation with a phytotherapist?
REP:No, it's completely free..
Are your products verified and authorized by a regulatory body?
REP:Yes.The formulation of each of our products meets the very stringent health and safety requirements of Health Canada. All of our products carry NN notification numbers. They have been evaluated by the Low Risk Veterinary Health Products reporting program PVSFR. It is a program managed by the North America Compendium in collaboration with Health Canada).
How long should my pet take the herbal medicine?
REP:We advise at least 6 to 8 weeks depending on the problem to be solved.
How do I store the herbal medicine?
REP:Products can be stored at room temperature.
How much medication should my pet take at once?
REP:It depends on the weight of your pet. See the dosage on the product label or on our website..
How should I administer the products?
REP:Very simply, directly in your pet's mouth or on his food.
Are there any side effects of taking natural plants?
REP:No, in most cases. However, if you have any questions, consult your herbalist.
Are there any possible contraindications to taking the products?
REP:No, in most cases, unless your female is pregnant or nursing. However, if you have any questions and you administer medication to your animal, consult your herbalist.
Can I give my pet more than one product at a time?
REP:Yes, multiple products can actually be more efficient.
How long until I see results?
REP:It depends on the case but usually from 5 to 8 days.
Is it intended for animals other than cats and dogs?
REP:Yes, you can discuss this by consulting your herbalist.
Can I continue to give veterinary drugs at the same time as natural products??
REP: Under no circumstances should you stop taking a medication prescribed by your veterinarian. Our products must not and cannot replace the prescribed treatment. Phyto Ani-maux products are plant extracts which generally will not affect the effect of chemical drugs. However, we suggest administering the medications 30 to 60 minutes apart.
How the packages are delivered?
REP:By Canada Post, usually directly to your home.
Are there any shipping costs on your products?
REP:Yes, with just one product. Not with an order of two or more products.
Note that if there is an address error made by THE CUSTOMER and the package is returned to us, the customer will be responsible for the delivery costs incurred before the package is sent back to him..
How long for the delivery?
REP: 2 to 7 days, depending on the region where you live.
Are the products refundable?
REP:Yes if they have not been opened and with a return and handling fee. It is important to contact us before returning the products.